Professional Aviation Services at Air Cargo Africa 2017

Airfreight into Africa is one of the largest growing markets in the world.

air-cargo-africa-2017Recognising this, the Air Cargo Africa conference and exhibition, which brings together various role players in the industry to explore the potential of this market, is coming to Emperors Palace, Johannesburg from the 21 -23 of February.

 


Professional Aviation Services, specialists in Aviation Security and Air Cargo Security Compliance and Training, will be exhibiting at Air Cargo Africa. With a 35-year history in Aviation, and specialising in providing unique solutions that solve client’s challenges, Professional Aviation Services is ideally placed to service and assist clients in finding solutions for their various needs.

We are passionate about keeping Aviation safe and secure, for ultimately, it is all about protecting people. From the personnel who are involved in the Aviation Industry, the people who fly as crew and passengers to the public who could be affected by an aviation incident. By taking part in Air Cargo Africa, we intend to showcase the importance of keeping the growing Airfreight in Africa business safe and secure.

With the airfreight industry into Africa growing at the rate that it is, now is the time to equip your organisation to take advantage of the growth, and keep your staff and your organisation safe and secure. Our services can be combined into a unique solution for you that is customised to solve your unique challenges.

We at Professional are always willing to take up a challenge. So, if you require a service or solution that is not listed below, contact us and let us see how we can help you.


 

Services that we offer include the following:

 

Consulting and Risk Services

  • EU RA3 Validations for clients who operate in countries that are not listed on the EU Green list
  • Air Cargo Security Compliance Consulting – with 36 Regulated Agents in South Africa as our clients, we have a wide range of experience in guiding clients in terms of operating a secure supply chain
  • Aviation Security Consulting – our team of experts can assist with your general aviation security queries and provide solutions for your challenges.
  • Risk Services – we can assist with security tests, audits and once-off checks to evaluate the security of facilities and processes.

Training Services

  • IATA Training Courses – through our registered IATA Authorised Training Centre, (ZA-PRI-1-14-001; ZA-PRI-3-16-001), we offer IATA Dangerous Goods training, Introduction to Safety Management Systems, as well as Aviation Security Awareness and Cargo Security Awareness courses, through the International Cargo Training Programme and the International Aviation Training Programme.11.01 - 4

 

  • Classroom Training – as a SACAA Approved Part 109 Aviation Security Training Organisation (Approval number: SACAA/AVSEC/CS/008 and SACAA Approved Part 92 Dangerous Goods Aviation Training Organisation, (Approval number: SACAA/DG/0031) we offer quality classroom based training at various locations around South Africa. Our main training centre is situated in Jet Park, with 4 dedicated classrooms, with other locations at Lanseria International Airport, and Wonderboom Airport. We are also able to conduct training in other parts of South Africa, with two dedicated branches in the coastal areas, one in Durban and one in Cape Town.

 Our training team consists of 7 SACAA Accredited Aviation Security Training Instructors, 2 of which specialise in Level 1, 2 and 3 Aviation and  Cargo Security Training. Several of our instructors are also qualified to teach Dangerous Goods Awareness.

 Courses on offer include:

  • Aviation Security Screener Training for Passenger and Baggage and for Cargo, Store, Mail and Supplies. (Level 1)
  • Aviation Security Supervisor Training for Passenger and Baggage and for Cargo, Store, Mail and Supplies. (Level 2)
  • Aviation Security Management Training for Airports and Airlines, as well as for Cargo. (Level 3)
  • General Aviation Security Awareness Training (ASAT)
  • Aviation Security Awareness (Cargo, Store, Mail and Supplies) Training
  • RPAS Aviation Security Awareness Training (for Drone/RPAS/UAV operators)
  • Dangerous Goods by Air Regulations (Awareness) for Categories: 4,5,7,8,9,10,11,12

  • Customised Courses – our dedicated Research and Development team specialise in developing customised in-house courses for clients, as well as to meet general training needs that we identify in the market.

Current courses that are available include:

  • Human Factors for Personnel
  • Human Factors for Supervisors and Managers
  • Lithium Battery Awareness (both classroom and on-line)
  • Handling of Lithium Batteries
  • Enhanced Security Training
  • Driver Security – Anti-Hijacking Course
  • On-line Learning – through our on-line learning platform, proftrain.co.za, we offer customised e-learning courses to various clients, as well as general courses that are open to the public.
  • Learner Management System – struggling to manage the training function of your organisation? The Professional Learner Management System is a database system which simplifies the management of training for your staff.

Other Services

  • dgr-58th-en-regular icao_techinical_emergency_response_guidebook_2013IATA Publications – as one of only two registered IATA Publications Agents in South Africa, contact us for all your IATA publication’s needs. We take the pain out of ordering IATA products. Visit protrain.co.za/shop to see all the products on offer.

 

  • ICAO Publications – are you looking for ICAO Annexes and Technical Instructions and other ICAO publications? We are a registered ICAO Publications Reseller, contact us to place your order today.

 

 

 

 

 

 

  • Dangerous Goods and Lithium Battery Awareness Seminars – educating staff and clients is a vital part of doing business safely and reducing potential incidents. The Professional Dangerous Goods and Lithium Battery Awareness Seminars help to educate your clients about the dangers of mis-declared, undeclared or hidden dangerous goods. It also educates them on the dangers of Lithium Batteries and what is allowed and not allowed. Contact us to book a seminar for your staff or your clients.

lithium-seminar-3

lithium-seminar-17

lithium-seminar-97

 

 

 

 

 

 

 

 

 


For more details contact us on +27 11 397 1222, +27 11 701 3320 (24/7), email us at info@professional.za.com or visit our website, www.professional.za.com .

The challenge of background checks

One of the more controversial aspects of our task as aviation/cargo security professionals is the question of background checks, commonly (and incorrectly) interpreted as being a criminal record check.

So what is a background check?

A background check as defined in the Civil Aviation Regulations of 2011 means:

“background check” means the checking of a person’s identity and previous experience, including any criminal history as part of the assessment of an individual’s suitability to implement a security control and/or for unescorted access to a security restricted area;

You will note from the above definition that the criminal record check is a very small part of the background check but we have elevated it in importance to being just about the only thing that we check when carrying out the background check required by Regulation.

And even when we do find a person with a criminal record the decision on the person’s suitability for employment in a security sensitive position is not straight forward or clear cut, there is no reason whatsoever that a person with a criminal record could not be a very valuable team member who would present no threat to aviation security.

Not so other aspects covered by a proper background check; things like:

  • employment record,
  • possible radical affiliations, pending investigations,
  • criminal affiliations,
  • serious financial difficulties,

all these aspects that could present a much bigger threat and which become clear on a thorough background check.

We make extensive use of pre-employment forensic interviews and polygraph tests combined with very thorough vetting of employment records before we employ people in security sensitive positions, perhaps not perfect but a process that has proven effective.


This is an international problem, this article is from the Sydney Morning Herald:

Alleged terrorist associates sacked from TNT air freight depot

The five men who were allegedly intending to head to Indonesia in a small boat. From left Musa Cerantonio, Paul Dacre, Shayden Thorne, Antonio Granata and Kadir Kaya.

The five men who were allegedly intending to head to Indonesia in a small boat. From left Musa Cerantonio, Paul Dacre, Shayden Thorne, Antonio Granata and Kadir Kaya.

What happened at TNT in Melbourne?

The personnel were subjected to a standard criminal record check which did not cause any alarm because the people concerned had never been convicted of a crime!

How could this have been prevented? 

A forensic interview and polygraph pre-employment would have helped.

We need to go beyond the standard “crim check” into the realm of proper, professional background checks especially for persons in security sensitive positions like screeners and persons applying security controls in respect of cargo and persons including all access control personnel.

Remember that the one of the most difficult to detect and combat threats to aviation security (and the general security of your company and its operations) is the “insider threat”, it is critical that you implement proper background check procedures to protect yourself and your company.

Upcoming changes

Changes to Part 110 of the Civil Aviation regulations currently awaiting signature by the Minister of Transport call for much more stringent recruiting policies and processes including much more intensive background checks for screeners.

This is a very positive development that we should all support.

How can we help?

Please feel free to call us should you require advice on the background check process.

Cargo Security Bulletin to Regulated Agents, Known Consignors, Airlines and Charter organisations

This bulletin takes the form of short highlights, PLEASE CONTACT us by e-mail if you require any FURTHER INFORMATION or EXPANSION of the information provided.

Where italics are shown this means a direct QUOTE FROM REGULATIONS, TECHNICAL STANDARDS or other CORRESPONDENCE received from the SACAA or other official bodies.

NEW PROFESSIONAL TRAINING CENTRE OPENS

We have OPENED our TRAINING CENTRE at Unit C, Wingfield Park, Geertsma Road in JET PARK (map at http://www.professionaltraining.co.za/map-to-our-training-facilities.php)

Regular scheduled TRAINING PROGRAMMES covering aviation cargo security familiarisation training take place every Tuesday and Dangerous Goods Awareness (CAT 4) every Wednesday.

The 2015 training schedule is at http://www.professionaltraining.co.za/2015-training-program.php

EUROPEAN UNION CARGO SECURITY REQUIREMENTS EFFECTIVE 1 JULY 2014.

South Africa was placed on the EU “Green List” effective 1st July 2014.

In our view, this change REDUCES the level of cargo SECURITY.

It is our STRONG ADVICE that those Regulated Agents who are REGISTERED under the EU Regulations and hold EU RA3 APPROVAL, continue to APPLY the practices applicable to the EU Regulations for two MAIN REASONS, firstly, INCREASED SECURITY and secondly, if there were an incident, and an EU accredited agent had not COMPLIED with the EU Regulations (having made a DECLARATION to do so) this could be considered a serious BREACH OF LIABILITY INSURANCE requirements.

Certain of our clients have elected to become EU REGISTERED, despite the fact that we are on the Green List, which we ENCOURAGE.

COMPREHENSIVE BACKGROUND CHECK AND CV VERIFICATION SERVICE (INCLUDING CREDIT CHECKS)

This service includes what is required under Part 110 but also provides the FULL RANGE of employee background checks including:

· DRIVERS LICENCE

· PUBLIC DRIVING PERMIT

· MATRIC CERTIFICATE AND OTHER ACADEMIC QUALIFICATIONS

· CRIMINAL RECORD CHECK

· ID VERIFICATION

· CITIZENSHIP AND PERMEANT RESIDENCE VERIFICATION

· PRIVATE SECURITY INDUSTRY REGULATORY AUTHORITY (PSIRA)

These services are available to be IMPLEMENTED at YOUR PREMISES, please contact us for full details

PART 109 AND 110

We report, once again, with DEEP REGRET, and fear of the security breach that this presents, that the SACAA have still NOT YET COMPLETED the amendments to PART 108, 109 AND 110. This has been raised at the Civil Aviation Regulations Committee (CARCom), on which committee we are represented through the Commercial Aviation Association of Southern Africa (CAASA), but despite pressure having been brought at CARCOM, by our representative, we still sit in LIMBO as far as these regulations are concerned.

There is a STRONG INDICATION that the Regulations may be READY for presentation at the 26TH JANUARY 2015 CARCom meeting.

We have mentioned on numerous occasions, in our bulletins and elsewhere, that the REQUIREMENTS UNDER PART 108 for cargo screeners are COMPLETELY INADEQUATE.

We cannot be more adamant when we say it is VITAL that although the requirements for certification of cargo screeners, and training, under Part 110, are NOT CURRENTLY APPLICABLE you NEVERTHELESS APPLY these requirements STRICTLY.

FREE CHECK OF YOUR SECURITY MANUALS

We repeat point 4 of Bulletin 33.

If your SECURITY MANUAL was not prepared by ourselves or under our supervision, we would be more than happy to provide you with a FREE CHECK and WRITTEN REPORT on your security manual. The fact that your manual may have been approved by the SACAA does not absolve you from ensuring that the manual is accurate, all inclusive and practical. Here again there may be INSURANCE LIABILITY implications if your MANUAL is INCOMPLETE.

FACILITATED eLEARNING TRAINING

Here again, we must state with GREAT DISAPPOINTMENT that there has been NO DISCERNIBLE PROGRESS by the SACAA to bring the eLearning system into operation. The changes to incorporate the eLearning requirements are to be contained in the Part 109 amendments (see 4 above).

SACAA SERVICE

We would like to COMPLIMENT the DIRECTOR FOR CIVIL AVIATION, MS POPPY KHOZA, for her INITIATIVE in initiating a survey of SACAA SERVICE PERFORMANCE. This survey was conducted by a team from the UNIVERSITY OF PRETORIA and consisted not only of a questionnaire, which was e-mailed to various bodies, but also meetings with industry in Gauteng and Cape Town. WE ATTENDED the GAUTENG MEETING, together with REPRESENTATIVES of a number of AVIATION ORGANISATIONS, and were assured that comments, suggestions and criticism would be CONFIDENTIAL and would be CONTAINED IN A REPORT which will be released to participants. The meeting we attended lasted some hours and there was an open detailed and SIGNIFICANT DISCUSSION, particularly focused on those WEAKNESSES that had been experienced with regard to service from the SACAA.

We will keep you advised and will distribute the report with the authority of the SACAA.

LITHIUM-ION BATTERIES

We repeat what was contained in Bulletin 33.

There have been NUMEROUS INCIDENTS of SPONTANEOUS COMBUSTION of lithium-ion batteries around the world and there are strong rumours that perhaps large quantities of lithium-ion batteries were TRANSPORTED ON MH370. Please find attached two articles that appeared in FTW written by SEAN REYNOLDS who is OUR AUTHORITY on LITHIUM-ION BATTERIES. We are running a number of half day LITHIUM-ION BATTERY COURSES over the next couple of months. Please contact us for further information.

Lithium Batteries                                                 lithium battery article

We are very pleased to say that these COURSES are now available ONLINE which means that your personnel can complete this course while continuing with their operational duties.

AVAILABILITY OF THE CARGO SCREENING TEAM INCLUDING EMERGENCY CANINE SCREENING

We are AVAILABLE 24/7 through our control room telephone number 0860 PART 108 or 011 701-3320, further alternatively, through our General Manager Compliance, David Alexander at david@prisk.co.za or cell 082 308 0169.

We are AVAILABLE 24/7 throughout the HOLIDAY PERIOD.

THANKS AND GREETINGS

WE TAKE THIS OPPORTUNITY OF THANKING OUR CLIENTS FOR THEIR SUPPORT AND TO WISH ALL OF YOU GOD’S BLESSINGS FOR THE FESTIVE SEASON AND THE NEW YEAR.

Kind Regards from the team at Professional.

SECURITY WITHOUT COMPROMISE WILL SAVE LIVES.

Cargo Security Bulletin to Regulated Agents, Known Consignors and Charter organisations

This bulletin takes the form of short highlights, PLEASE CONTACT us by e-mail if you require any FURTHER INFORMATION or EXPANSION of the information given.

1 FAMILIARISATION TRAINING – GOOD NEWS !!

We have just completed an ELECTRONIC TRAINING COURSE which is now available. This means YOUR STAFF will be able to complete their FAMILIARISATION TRAINING ONLINE. We are also in the process of DEVELOPING ONLINE TRAINING covering DANGEROUS GOODS and OTHER COURSES which will be available from mid JANUARY 2013. LOANER LAPTOPS, in a limited quantity, are also AVAILABLE.

VISIT OUR TRAINING PORTAL TODAY!

2 New Regulations

Part 92, 108, 109, 110 and 111 Regulations came into full EFFECT from 1ST AUGUST 2012. Please note that the SACAA PROPOSED, which proposal was accepted by an industry / SACAA sub committee, that PART 110 AND 109 TECHNICAL STANDARDS SHOULD BE KEPT RESTRICTED.

Bob Garbett, who serves on the sub committee, and on CARcom, was ADAMANTLY AGAINST this proposal for all the OBVIOUS REASONS, however, certain members of industry and the SACAA SUPPORTED THE PROPOSAL. The proposal was then submitted to CARcom (the Civil Aviation Regulations Committee) at which it was PROPOSED that Part 108 TECHNICAL STANDARDS should also be RESTRICTED. This too was carried against OBJECTIONS from the COMMERCIAL AVIATION ASSOCIATION OF SOUTHERN AFRICA (on which body Bob Garbett is an honorary Director for Life). CAASA has NOT DROPPED THIS MATTER and APPEALED the decision by CARcom. Frankly, this is a RIDICULOUS SITUATION, which option we have voiced STRONGLY at CARcom, through CAASA, as any amendments, for example to these Technical Standards would also have to be applied for creating an unnecessary burden of administration for all.

In the meantime, if you do not have COPIES OF THESE TECHNICAL STANDARDS (and most Regulated Agents and airlines, ironically, all already have copies) you need to make APPLICATION to the CAA. We suggest (if you REQUIRE the TECHNICAL STANDARDS) that you address a LETTER to the SACAA requesting copies of the Part 110, 109 and 108 Technical Standards and SEND the letter to OURSELVES. WE will then APPROACH THE SACAA with batches of letters and ensure that authority for your holding a copy of the Technical Standards is obtained as soon as possible. The letter should STATE WHETHER or not you ALREADY HOLD a current set of these Technical Standards.

It was DIRECTED by CARcom at the 28th November meeting, as a result of the CAASA appeal, that this decision must be REVIEWED at the next sub committee meeting to be held in JANUARY.

3 Part 109 and Part 110

The SACAA have as yet still not completed the proposed AMENDMENTS to these Regulations which will incorporate all TRAINING including training required under Part 108 (currently regulated under Part 141) into Part 109. We hope this will be CONCLUDED by the SECOND QUARTER of NEXT YEAR. We are also advised that Aviation Information Circular AIC 18-49, which eliminates certain requirements for cargo screeners under Part 110, will be withdrawn. In the meantime, it is of MAJOR IMPORTANCE that cargo screeners COMPLY with the PROVISIONS of Part 110 which are LISTED BELOW (previously listed in Bulletin 24, April 2011, and Bulletin 19, May 2010).

a) SECURITY GRADING in terms of the Security Act no. 56 2001.

b) The security graded screener must be EMPLOYED BY A SECURITY SERVICE PROVIDER.

c) The screener must have at least DANGEROUS GOODS CAT 12.

d) The screener must have STANDARD AIR CARGO SECURITY TRAINING LEVEL 1.

e) Category 1: SECURITY SCREENER TRAINING

f) The screener must have completed AWARENESS TRAINING in terms of Part 109 (if he works at an airport) and or, if he works at an off airport Regulated Agent, FAMILIARISATION TRAINING in terms of Part 108.

g) The screener must have a CLASS II MEDICAL CERTIFICATE.

h) 40 HOURS CLASSROOM training, 40 HOURS PRACTICAL TRAINING.

i) COMPREHENSIVE BACKGROUND CHECK as set out in Part 110.

4 Designated officials, deputies and their employer to be registered with PSIRA.

Please find attached a LETTER from PSIRA dated 13th September 2012 addressed to the SACAA which was CIRCULATED by the SACAA recently. It is of SIGNIFICANT IMPORTANCE that you note that DESIGNATED OFFICIALS, their DEPUTIES and their EMPLOYERS (if you are employing persons in these positions) must be REGISTERED WITH PSIRA.

In our view, it MAKES SENSE from every point of view that INSTEAD OF EMPLOYING your own Designated Official and Deputy, these are PROVIDED BY A SERVICE PROVIDER.

5 Please refer to point 5 of Bulletin no. 29 of 20th June 2012 under “MEETING WITH DIRECTOR AND SENIOR STAFF OF AVSEC”. REPORT BACK

5.1 AIC 18-49, as mentioned above, will be WITHDRAWN.

5.2 Part 108, Part 109 Awareness Training has NOT IMPROVED.

5.3 GRADING OF DESIGNATED OFFICIALS, this has now been FINALISED, see above.

5.4 We stress that HAND SEARCH should be AVOIDED in all circumstances due to LIABILITY IMPLICATIONS.

5.5 The Part 110 and 109 AMENDMENTS have still NOT been COMPLETED.

5.6 KNOWN CONSIGNORS is still at an unacceptably LOW LEVEL.

5.7 MATURING has now been REMOVED as a security control.

Kind regards from the team at Professional Risk.

SECURITY WITHOUT COMPROMISE WILL SAVE LIVES.